Reveal, experts in Face-to-Face analytics, has developed the Voice of the Customer (VoC) app, empowering customers, patients, employees, etc. to send their feedback directly to service providers from their mobile devices!
AI Offers Objective Insights
Based on Artificial Intelligence (AI), the VoC App enables crowd impact on customer experience: the more customers communicate, the more businesses will know what is working and what is not – objectively. That’s why the solution is ideal for conducting mass research – whether for market intelligence, healthcare or civic engagement.